BSB30107 Certificate III in Business This course requires completion of 12 units as shown below: BSBADM311A Maintain business resources BSBCMM301A Process customer complaints BSBCUS301A Deliver and monitor a service to customers BSBINM301A Organise workplace information BSBITU201A Produce simple word processed documents BSBITU301A Create and use databases BSBITU302A Create electronic presentations BSBITU304A Produce spreadsheets BSBOHS201A Participate in OHS processes BSBPRO301A Recommend products and services BSBWOR301A Organise personal work priorities and development BSBWRT301A Write simple documents Contact AWS Training Manager for more information: phone 1300 132 990 or email training@activeworkingsolutions.com.au